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Administrative Coordinator

2 months ago

Pittsfield, Massachusetts, United States HOSPICECARE IN THE BERKSHIRES Full time
Job Overview

The Administrative Coordinator plays a vital role in overseeing the daily operations of the office, ensuring that all activities run smoothly and efficiently. This position involves managing clinical documentation, data entry, and maintaining comprehensive patient records. The Administrative Coordinator reports directly to the Administrator and the Program Director, providing essential support in various administrative functions.

Key Responsibilities
  • Confidentiality: Uphold the confidentiality of patient information at all times.
  • Record Maintenance: Ensure clinical records are accurate and up-to-date, adhering to relevant regulations.
  • Effective Communication: Engage professionally with patients, families, and staff over the phone.
  • Call Management: Handle incoming calls, directing them to the appropriate personnel or taking messages as necessary.
  • Guest Reception: Welcome and assist visitors to the office.
  • Mail Coordination: Manage all incoming, outgoing, and interoffice mail efficiently.
  • Administrative Support: Provide typing, faxing, and copying services as requested by staff.
  • Data Entry: Input billing-related data into the computer system accurately.
  • Supply Management: Order and keep track of medical supplies and equipment.
  • Staff Communication: Inform staff of updates regarding admissions, discharges, and clinical meetings as directed.
  • Data Tracking: Monitor and record important dates related to patient admissions and discharges.
  • Audit Assistance: Support audits of patient information as required.
  • Mailing Lists: Maintain accurate mailing lists for employees, patients, and other stakeholders.
  • Additional Duties: Perform other relevant tasks as assigned by the Program Director or Administrator.