Medical Receptionist

2 weeks ago


Naples, Florida, United States NCH Healthcare System Full time
About NCH Healthcare System

NCH Healthcare System is a leading healthcare provider in Southwest Florida, delivering comprehensive care to our community. Our mission is to provide high-quality, patient-centered care, and we're committed to making a positive impact on the lives of those we serve.

Job Summary

The Patient Service Representative/Scheduler plays a vital role in our healthcare team, serving as the first point of contact for patients and families. This role requires excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Fulfills patient care responsibilities, including checking schedules and organizing patient flow.
  • Collects patient information, including demographics, insurance, and medical history.
  • Verifies patient information and updates records as necessary.
  • Schedules appointments and radiological testing procedures.
  • Announces scheduled patients to clinical staff and confirms appointments with patients.
  • Collects and deposits insurance co-payments and deductibles.
  • Monitors patient waiting time and relays information to patients and families.
  • Ensures benefits and eligibility have been verified for all scheduled patients.
  • Accurately enters charges and payments into the Electronic Medical Record (EMR).
Requirements
  • High school diploma or equivalent required.
  • Intermediate computer knowledge, including Microsoft Word, Excel, Outlook, and Windows.

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