Customer Service Operations Manager
6 days ago
Are you looking for a challenging role in customer service operations where you can make a real impact? Envoy Air Inc. has an exciting opportunity for a dedicated and motivated individual to join our team as a Ramp and Ticketing Supervisor.
About the RoleWe are seeking a highly organized and safety-conscious individual to lead our station operations. As a Ramp and Ticketing Supervisor, you will be responsible for coordinating day-to-day activities, ensuring adequate operational coverage, and maintaining a safe and dependable operation. You will also conduct agent observations, schedule training, and investigate operational issues.
Responsibilities- Coordinate station operations, including leading and organizing agent activities to ensure a safe working environment and on-time dependability.
- Ensure adequate operational coverage and schedule manpower utilization.
- Maintain a safe, dependable, and consistent operation.
- Conduct agent observations and provide feedback.
- Schedule and administer local training, including new hire training.
- Investigate and resolve operational issues and customer service complaints.
- Participate in operational conference calls and prepare reports.
- Maintain records, including time and attendance, personnel files, and performance data.
To be successful in this role, you will need:
- A minimum age of 18 years old.
- A high school diploma or equivalent.
- A valid state driver's license (some restrictions may apply).
- The ability to lift, bend, and carry bags weighing up to 75 pounds.
- Rotating shifts, including nights, weekends, and holidays, with flexibility to work additional hours as needed.
- Excellent communication and leadership skills.
- The ability to read, write, and speak fluent English.
- A background check and fingerprinting clearance.
$39,093.60 per year, based on industry standards and location.
About UsEnvoy Air Inc. is a stable, secure, and fast-growing airline offering amazing employee benefits, including flight privileges, training programs, comprehensive health insurance, and more.
-
IT Operations Manager
3 days ago
Bloomington, Illinois, United States Orbis Operations Full timeJob OverviewAt Orbis Operations, we seek a highly skilled IT Operations Manager to drive the streamlined operation of our IT Department in alignment with business objectives. This role involves researching, deploying, and maintaining technology implementations to ensure optimal performance.
-
Strategic Intelligence Operations Manager
7 days ago
Bloomington, Illinois, United States Orbis Operations Full timeJob OverviewOrbis Operations is seeking an experienced management consultant to lead qualitative research and program evaluation activities for a client in the US Intelligence Community.
-
Customer Service Operations Manager
7 days ago
Bloomington, Illinois, United States ENVOY AIR INC. Full timeAbout UsWe are Envoy Air, a stable and secure airline with a fast-growing global network. Our team is committed to providing outstanding service, and we are looking for a talented individual to join us as a Station Operations Supervisor.Job DescriptionThe successful candidate will be responsible for coordinating day-to-day station operations, leading and...
-
Mission Specialist Operations Analyst
4 days ago
Bloomington, Illinois, United States Orbis Operations Full timeJob OverviewOrbis Operations is seeking an experienced Mission Specialist Operations Analyst to join our team as part of a large, customer-run program in specialized mission-focused offices.
-
Bloomington, Illinois, United States Orbis Operations Full timeOrbis Operations is seeking an experienced management consultant to lead qualitative research and program evaluation activities for a client in the US Intelligence Community.About Orbis OperationsWe are a leading provider of intelligence services, dedicated to delivering high-quality solutions that meet our clients' evolving needs.Job SummaryThis is an...
-
Customer Service Ambassador
1 week ago
Bloomington, Illinois, United States Harris Teeter Full timeJob Summary: We're seeking a skilled Customer Service Ambassador to join our team at Harris Teeter. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and supporting store operations.Responsibilities:Provide exceptional customer service,...
-
Senior Intelligence Analyst
6 days ago
Bloomington, Illinois, United States Orbis Operations Full timeJob SummaryWe are seeking an experienced Senior Intelligence Analyst to join our team at Orbis Operations. The successful candidate will possess a strong background in intelligence research, analysis, and report writing.Key ResponsibilitiesConduct In-Depth Research: Conduct all-source intelligence research to support the development of deep dive...
-
Strategic Intelligence Analyst
1 day ago
Bloomington, Illinois, United States Orbis Operations Full timeJob Opportunity at Orbis OperationsWe are seeking a highly experienced Strategic Intelligence Analyst to lead qualitative research and program evaluation activities for a client in the US Intelligence Community.About the RoleThis multi-year project offers the opportunity to demonstrate intellectual agility by leading research design, data collection, and...
-
Customer Service Representative
6 days ago
Bloomington, Illinois, United States Lowe's Full timeAbout Us">Lowe's is a FORTUNE 50 home improvement company serving millions of customers every week. With over $86 billion in annual sales, we operate more than 1,700 stores across the United States and employ approximately 300,000 associates.">Our Mission">We are committed to creating safe, affordable housing and developing skilled trade experts for...
-
Customer Service Representative
1 week ago
Bloomington, Illinois, United States Harris Teeter Full timeThis is a part-time role at Harris Teeter, where you will be responsible for providing excellent customer service and ensuring a positive shopping experience. Your primary responsibilities will include taking care of customers' needs, exceeding their expectations, and creating an incredible place to shop.As a customer service representative, you will be...
-
Facilities Operations Manager
5 days ago
Bloomington, Illinois, United States Prestige Maintenance USA Full timePrestige Maintenance USA, a leading provider of scalable janitorial and facilities maintenance services, seeks an experienced Facilities Operations Manager to join our team.About the Role:We are looking for a highly skilled professional to oversee the daily operations of our custodial staff at client sites. As a Facilities Operations Manager, you will be...
-
Senior Operations Manager
6 days ago
Bloomington, Illinois, United States DH Pace Full timeAbout the RoleWe are seeking an experienced and results-driven Field Service Director to lead our Installation Department in Bloomington, IL.Job Responsibilities:Oversee day-to-day operations of the installation team to ensure seamless project execution and customer satisfaction.Develop and implement schedules to meet daily customer commitments and optimize...
-
Senior Intelligence Research Analyst
6 days ago
Bloomington, Illinois, United States Orbis Operations Full timeJob OpportunityWe are seeking an experienced Senior Intelligence Research Analyst to join our team at Orbis Operations.About the RoleThe successful candidate will have the opportunity to lead qualitative research and program evaluation activities for a client in the US Intelligence Community. This multi-year project involves developing research designs,...
-
Customer Service Representative
2 weeks ago
Bloomington, Illinois, United States Old Navy Full timeCompany OverviewOld Navy is a global retailer that specializes in affordable and fashionable clothing for men, women, and children. With a focus on creating a welcoming and inclusive shopping experience, Old Navy offers a wide range of products that cater to diverse tastes and preferences. Salary InformationThe estimated annual salary for this position is...
-
Bloomington, Illinois, United States TAV AMERICA OPERATION SERVICES INC Full timeJob OverviewWe are a dynamic multinational company operating airport services across 19 countries. Our team is seeking a seasoned Sales and Marketing professional to contribute to our global operations.Estimated Salary: $120,000 - $180,000 per annumKey ResponsibilitiesAs a Sales and Marketing Manager, you will be responsible for:Managing global sales...
-
Beverage Operations Manager
2 weeks ago
Bloomington, Illinois, United States Bowlero corporation Full timeImagine taking all the excitement of a restaurant and infusing it with fun. Bowlero Corp is not just any ordinary company – it's the beginning of a thrilling new career as a Bar Manager. Our team members are skilled mixologists who combine their talents with exceptional leadership abilities, bringing our nationally recognized menus to life.Key...
-
Strategic Intelligence Research Lead
1 day ago
Bloomington, Illinois, United States Orbis Operations Full timeJob OverviewOrbis Operations is seeking an experienced Management Consultant to lead qualitative research and program evaluation activities for a client in the US Intelligence Community.
-
Bloomington, Illinois, United States Appian Corporation Full time**Job Overview**We are seeking a highly skilled Regional Sales Operations Manager to join our team at Appian Corporation. This role is ideal for individuals with 5-8 years of related work experience and a background in Sales Operations or Sales Finance.About the RoleThe Regional Sales Operations Manager will play a key part in strengthening and scaling the...
-
Bloomington Retail Operations Manager
7 days ago
Bloomington, Illinois, United States Binny's Beverage Depot Full timeCustomer Service Manager Job SummaryWe are seeking a skilled Customer Service Manager to lead our team in providing exceptional customer experiences at Binny's Beverage Depot in Bloomington. This key role involves supervising staff, driving sales, and upholding company policies.Main Responsibilities:Customer Experience: Create a welcoming environment for...
-
Global Supply Chain Operations Manager
3 weeks ago
Bloomington, Illinois, United States Booz Allen Hamilton Full timeGlobal Supply Chain Operations Manager RoleAs a seasoned professional in contracts, pricing, and procurement, you will lead our contracts, pricing, and procurement operations to ensure they are effective, efficient, timely, and valuable for internal and external clients. You will interface with internal and external customers and leadership to understand...