Healthcare Administrative Coordinator

4 days ago


Greensboro, North Carolina, United States Vision Source Full time
Job Description
We are seeking a highly organized and customer-focused individual to join our team as a Patient Coordinator/Front Desk at Vision Source Eye Center of the Triad. This role offers the opportunity to make a meaningful impact on patient care and contribute to a collaborative work environment.

The successful candidate will be responsible for scheduling appointments, handling patient inquiries, maintaining accurate records, and ensuring seamless administrative operations. They will also work closely with our healthcare providers to facilitate timely appointments and efficient office procedures.

As a member of our team, you will have the opportunity to develop your skills and expertise in patient care and administration, while being part of a dynamic and supportive work environment that prioritizes excellence, integrity, and teamwork.

Key Responsibilities:
  • Providing exceptional patient communication and engagement, including answering inbound calls and making outbound calls.
  • Scheduling patient appointments and verifying insurance information to ensure accurate demographic and insurance data.
  • Navigating patients through the check-in and checkout process, managing patient flow, and ensuring timely appointments.
  • Maintaining accurate patient records/files, protecting patient confidentiality, and working with insurance companies to explain coverage to patients.

Estimated Salary: $45,000 - $60,000 per annum based on location and experience.

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