Field Service Technician Trainee

1 week ago


Cincinnati, Ohio, United States Weiss Technik North America, Inc. Full time
Weiss Technik North America, Inc. - Field Service Apprentice

The Field Service Apprentice role at Weiss Technik North America, Inc. focuses on acquiring knowledge and supporting the troubleshooting, maintenance, and calibration of intricate refrigeration and electrical systems utilized in environmental testing chambers. The apprentice will engage in training across various departments to develop essential skills, eventually leading to independent work as a Field Service Technician, which may involve travel throughout the United States for a significant portion of the year.

Job Purpose and Authority

This position empowers the incumbent to perform all assigned responsibilities and seek guidance from the direct supervisor in case of any conflicting authority.

Key Responsibilities

  • Engage in the Career Path training program focusing on the diagnosis, repair, and calibration of systems.
  • Regularly complete training checklists and establish training objectives.
  • Maintain an organized workspace and service vehicle.
  • Efficiently manage job-related expenses and company credit cards.
  • Ensure proper upkeep of calibration instruments while prioritizing customer satisfaction.
  • Travel as required, providing technical support and collaborating with engineering and manufacturing teams.
  • Document field assignments, interpret test reports, and manage workload priorities.
  • Learn to utilize CRM systems, computer applications, and operate various technical equipment.

Qualifications

  • Fundamental math skills and proficiency in using measuring tools.
  • Possess necessary tools, follow instructions, and adapt to a dynamic work environment.
  • A High School Diploma/GED or equivalent experience is mandatory.
  • Able to comprehend SOPs, FDA/GMP guidelines, and willing to travel as necessary.
  • Work collaboratively with team members and effectively communicate with clients.
  • Anticipated training duration of up to two years.


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