HVAC Division Manager Opportunity

5 days ago


Clovis NM, United States Mark Carpenter Plumbing Full time
Job Overview
Mark Carpenter Plumbing is seeking an experienced HVAC Service Technician Team Leader to join our team. This role offers a unique opportunity to develop and staff the service department, with the goal of becoming its service manager.

About the Role
The HVAC Service Technician Team Leader will split time between providing service to clients and mentoring and leading other HVAC technicians in the company. The successful candidate will have excellent customer service skills, a good working knowledge of our products and services, and the ability to communicate effectively with field installation supervisors and customers.

Responsibilities
* Provide exceptional customer service and follow up on all installations/services sold
* Develop and lead a team of HVAC technicians
* Hire and terminate staff for the roles supervised
* Regularly review and monitor progress against goals and seek assistance as needed
* Identify new business opportunities through direct sales activities and provide support to administrative personnel
* Develop self-generated leads through networking, data mining, and referral generation
* Participate in weekly training meetings to cover performance acknowledgements, manufacturer's training, and motivate and encourage staff throughout Mark Carpenter Plumbing

Requirements
* 2+ years of experience in HVAC service and leadership
* Excellent customer service skills and communication abilities
* Ability to accurately list/order materials and supplies
* Computer literacy and familiarity with smart phones, text messaging, and email
* Willingness to constantly learn through training from suppliers, trade shows, seminars, independent study, and other employees

Benefits
* Competitive salary: $60,000 - $80,000 per year (estimated)
* Opportunities for career growth and development
* Collaborative and dynamic work environment

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