Senior HVAC Service Operations Manager
5 days ago
We are seeking a highly skilled Senior HVAC Service Operations Manager to join our team at Mark Carpenter Plumbing. This is an exciting opportunity for a motivated and results-driven individual to lead our service operations and drive business growth.
About the Role:- This is a hands-on leadership position, requiring a strong technical understanding of HVAC systems and excellent communication skills.
- You will be responsible for leading a team of service technicians, providing guidance and support to ensure seamless delivery of services.
- Your primary focus will be on developing and implementing strategies to improve operational efficiency, customer satisfaction, and revenue growth.
In this role, you will have the opportunity to:
- Develop and implement process improvements to enhance service delivery and reduce costs.
- Lead a team of service technicians, providing coaching and development opportunities to help them achieve their full potential.
- Collaborate with the sales team to develop and execute sales strategies, driving business growth and revenue increase.
- Maintain excellent relationships with customers, ensuring high levels of satisfaction and loyalty.
- Analyze performance data to identify areas for improvement and implement changes to drive business success.
To succeed in this role, you will need:
- A strong background in HVAC service operations, with experience in leadership or management roles.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire teams.
- A proven track record of driving business growth and improving operational efficiency.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- A deep understanding of customer needs and expectations, with the ability to deliver exceptional service experiences.
- A competitive salary range of $80,000 - $110,000 per year, based on experience.
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
- Opportunities for professional growth and development, with training and mentorship programs to support your career advancement.
- A dynamic and supportive work environment, with a team-oriented culture that values collaboration and teamwork.
If you are a motivated and results-driven leader with a passion for delivering exceptional service experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you
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