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Insurance Customer Service Representative

1 month ago

ChampssurYonne, Bourgogne-Franche-Comté, United States Joann Cuevas - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and helping them navigate their insurance needs.

Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries and concerns related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-centric approach to educate clients about insurance options, identifying their needs and providing personalized solutions.
Benefits
  • Competitive hourly pay
  • 401K plan
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Valuable experience and growth opportunities within our agency
Requirements
  • Excellent written, verbal, and listening communication skills
  • Self-motivation and a proactive approach to problem-solving
  • Attention to detail and a commitment to customer service
  • Ability to work effectively in a team environment and build strong relationships with clients

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Our team is dedicated to helping our clients achieve their goals, and we are looking for someone who shares our commitment to excellence.

This is a fantastic opportunity to join a dynamic and growth-oriented agency, where you will have the chance to develop your skills, build your career, and make a real difference in the lives of our clients. We look forward to hearing from you