Assistant Branch Manager II

3 weeks ago

College Park, Maryland, United States Yusen Logistics Full time

Job Summary

The Assistant Branch Manager (ABM), International Freight Forwarding (IFF) is responsible for ensuring that both Import and Export operations (Air and Ocean) in a Large Branch in the International Division meet all service commitments, revenue, and profit goals of the Branch.

The ABM, IFF oversees the implementation of the Branch security, safety, and quality systems administered by ISO 9001, TAPA, C-TPAT, AS9120, and Yusen's initiatives.

Key Responsibilities

  • Oversee the implementation of import compliance systems and ensure compliance with applicable regulations, including those administered by CBP, FDA, and corresponding agencies and regulations outside of the United States.
  • Ensure all import activities are in compliance with federal and foreign regulations and are performed in an efficient and cost-effective manner.
  • Provide consultative support to Import Managers and CHB Managers to evaluate import requirements, design corrective action plans where needed, and drive the implementation of such plans.
  • Ensure consistent application of standard operating procedures and import compliance audit programs in accordance with corporate and governmental guidelines.
  • Provide training on policies, procedures, and service standards for customs clearance operations.
  • Work with branch leadership and Sales teams to improve operations and expand the Branch's revenue from customs services.
  • Actively participate in the RFP process related to full range of customs services.
  • Ensure compliance requirements are factored in for all new business acquisitions and account development.
  • Responsible for meeting key performance indicators targets for Import Operations.
  • Oversee the export function in the Branch and ensure all activities are in compliance with federal and foreign regulations and are performed in an efficient and cost-effective manner.
  • Provide consultative support to Export Managers and Supervisor(s) to evaluate export requirements, design corrective action plans where needed, and drive the implementation of such plans.
  • Ensure consistent application of standard operating procedures and compliance audit programs in accordance with corporate and governmental guidelines.
  • Provide training on policies, procedures, and service standards for export operations.
  • Work with Branch leadership and Sales teams to improve operations and expand the Branch's revenue from export services.
  • Ensure compliance requirements are factored in for all new business acquisitions and account development.

Supervisory Responsibilities

Responsible for supervising Import Managers, CHB Managers, Export Managers for both Air and Ocean departments.

Carries out management responsibilities in accordance with Yusen's policies and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Requirements

Education and Experience:

Freight Forwarding/NVOCC /Logistics. An equivalent combination of education and experience may be considered.

Included in this experience is 4+ years of management experience.

Must have extensive knowledge of both Import and Export Operations (Air & Ocean) in an International Freight Forwarder organization.

Must be able to provide effective leadership to department managers in Import and Export operations.

Ability to communicate professionally and effectively with internal and external customers verbally and in writing.

Customs Broker License may be required.

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