Customer Service Representative

3 days ago


Medford, New York, United States Elena Kolesnikova - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm agency, you will play a vital role in building strong relationships with our customers and providing them with exceptional service.

Responsibilities
  • Develop and maintain strong customer relationships through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options and identify their needs.
  • Identify opportunities to develop leads, schedule appointments, and market appropriate products and services.
Benefits
  • Competitive salary and commission/bonus structure.
  • 401k plan with company match.
  • Paid time off (vacation and personal/sick days).
  • Opportunities for growth and advancement within our agency.
  • License reimbursement.
Requirements
  • Strong communication and interpersonal skills.
  • Ability to work in a team environment and build strong relationships with customers and colleagues.
  • Detail-oriented and proactive in problem-solving.
  • Ability to learn and adapt to new computer functions.
  • Bilingual Spanish preferred.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application. We look forward to reviewing your qualifications and discussing this opportunity further.



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