Receptionist - Hot Springs Float Pool

2 days ago

North Little Rock, Arkansas, United States EngageMED, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at EngageMED, Inc. in a part-time, variable hour position. As a Receptionist, you will be responsible for performing a variety of administrative support duties associated with the patient intake process.

Key Responsibilities
  • Perform patient check-in and complete all necessary paperwork to ensure a smooth and efficient admitting process.
  • Answer phone calls and direct them to the appropriate staff member.
  • Schedule appointments according to office guidelines.
  • Collect patient and insurance information, copays, and deductible amounts.
  • Copy and scan patient access-related documents into the electronic medical record.
  • Prepare charts for patient appointments and ensure all necessary information is complete.
  • Conduct patient check-out, including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
  • Perform record filing and retrieval, and assist with the filing of registration documentation in electronic medical records.
  • Confirm next-day appointments and alert patients to required documentation.
  • Follow up with patients regarding the Missed Appointment Policy and send out necessary communications.
Requirements
  • High school diploma or equivalent required.
  • 0-1 year of healthcare experience preferred.
EngageMED Core Expectations

We expect all our employees to live the values of Reverence, Integrity, Compassion, and Excellence at work by:

  • Honoring and caring for the dignity of all persons in mind, body, and spirit.
  • Ensuring the highest quality of care for those we serve.
  • Working together as a team to achieve our goals.
  • Improving continuously by listening, asking for, and responding to feedback.
  • Seeking new and better ways to meet the needs of those we serve.
  • Using our resources wisely.
  • Understanding how each of our roles contributes to the success of CHI.
Core Job Competencies

The following behaviors have been identified as critical to all staff roles at EngageMED:

  • Teamwork Orientation: works cooperatively and collaboratively with others toward the accomplishment of shared goals.
  • Service Orientation: desire to serve and focus one's efforts on discovering and meeting the needs of internal and external customers.
  • Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results.
  • Learning and Growth: has a commitment to continuous professional and organizational learning.
  • Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect.

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