Sprinkler System Technician

3 days ago

West Chester, Pennsylvania, United States Johnson Controls International Full time
Job Summary

We are seeking a highly skilled Sprinkler Service Technician I to join our team at Johnson Controls International. As a key member of our team, you will be responsible for providing top-notch service and repairs on sprinkler systems for commercial, industrial, and residential applications.

Key Responsibilities
  • Receive and respond to service calls from our Service Resource Center, including a brief description of equipment/system malfunctions.
  • Contact customers to ascertain equipment/system problems and provide solutions.
  • Perform service and repairs on sprinkler systems, including wet, dry, pre-action, deluge, and fire pumps.
  • Follow prescribed troubleshooting procedures and refer to technical manuals to diagnose and repair equipment.
  • Read and interpret blueprints, diagrams, submittals, and operational/product manuals.
  • Exhibit excellent customer service skills by consistently communicating with district staff and customers to ensure complete customer satisfaction.
  • Electronically complete Service Acknowledgements with proper coding and obtain customer signatures.
  • Participate in a scheduled On-call rotation.
  • Perform other duties as assigned.
Requirements
  • 5 years of documented experience in the Fire Sprinkler/Suppression industry.
  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
  • High School Diploma or equivalent required.
  • Must be willing to travel.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet.
  • Ability to work flexible hours, including weekends, to meet customer requirements.
  • Able to participate in an on-call rotation schedule, including overnight travel.
  • Demonstrate a high level of customer service.
  • Maintain truck inventory to ensure timely response to customer needs.
  • Ability to adhere to, implement, and follow safety guidelines and procedures.
  • Strong organizational skills, positive attitude, and ability to learn quickly.
  • Possess a valid driver's license and driving record that meets company requirements.
  • Able to pass a pre-employment background and drug test.
  • Must possess and retain current State Fire Protection License or Journeyman License.
Benefits

This position includes a competitive benefits package, including a hiring hourly range of USD $21.00/HR to $26.00/HR. For details, please visit the Employee Benefits tab on our main careers page at Johnson Controls International.

We are an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.

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