Field Case Manager Hillsborough County
3 weeks ago
Job Summary:
UnitedHealth Group is seeking a highly skilled Field Case Manager to join our team in Hillsborough County. As a Field Case Manager, you will be responsible for managing complex members with behavioral health needs, providing behavioral health support to the broader team, and coordinating care to promote appropriate utilization of services and improved quality of care.
Key Responsibilities:
- Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care
- Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services
- Manage the care plan throughout the continuum of care as a single point of contact
- Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
- Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team
Requirements:
- 4-year degree plus 2+ years of relevant experience
- No degree, 6+ years of relevant social service or case management experience
- 1+ years of experience with MS Office, including Word, Excel, and Outlook
- Access to reliable transportation and the ability to travel within assigned territory to meet with members and providers
Preferred Qualifications:
- LTC Case management experience
- Experience with electronic charting
- Experience with arranging community resources
- Field-based work experience
- Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders)
- Background in managing populations with complex medical or behavioral needs
- Experience in long-term care, home health, hospice, public health, or assisted living
- Experience with local behavioral health providers and community support organizations addressing SDOH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.)
- Bilingual Spanish
About UnitedHealth Group:
UnitedHealth Group is a mission-driven organization committed to helping people live healthier lives and making the health system work better for everyone. We believe in the importance of diversity, equity, and inclusion and are committed to creating a workplace that reflects the diversity of the communities we serve.
Equal Employment Opportunity:
UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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