Customer Service Associate
1 week ago
We are seeking a highly skilled Customer Service Associate to join our team at Consumers Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, responding to their inquiries, and resolving any issues that may arise.
Duties and Responsibilities- Provide outstanding customer service by being attentive, empathetic, and proactive in addressing member concerns.
- Originate loan applications, process IRA transactions, and handle debit cards and payroll.
- Educate members on products and services, and provide support with online banking, text banking, and bill pay.
- Process daily teller area operations, including money orders, ATMs, night depository, and performing select overrides.
- High school graduate or equivalent.
- Excellent written and verbal communication skills.
- Cash handling and basic math skills.
- Able to work in a fast-paced environment and multitask effectively.
- Estimated Salary: $50,000 - $70,000 per year.
- A comprehensive benefits package, including health, dental, and vision plans.
- A 401(k) plan with a 100% match up to 10% of contributions.
- Generous paid time off and paid gym memberships.
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Customer Service Professional
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Galesburg, Michigan, United States Consumers Credit Union Full timeAbout UsConsumers Credit Union is a team-oriented organization committed to providing exceptional service to our members. We are seeking a dedicated Customer Service Representative to join our team.
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Customer Service Advocate
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Financial Services Representative
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