Customer Service Specialist

4 days ago


Galesburg, Illinois, United States Prairieland Service Coordination, Inc. Full time
Job Overview

Prairieland Service Coordination, Inc. is seeking a skilled Case Manager/QIDP to join our team in Galesburg, IL.

We offer an exciting opportunity for a professional who can effectively coordinate services for individuals with developmental disabilities.

About the Role

This full-time position involves assessing individual needs, providing necessary services, and ensuring effective communication with provider agencies.

The ideal candidate will have excellent organizational skills, the ability to work independently, and strong interpersonal skills.

Responsibilities
  • Assess individual needs and develop personalized service plans.
  • Coordinate services with provider agencies and ensure timely delivery of care.
  • Maintain accurate records and files as specified by program guidelines.
  • Participate in ongoing training and professional development opportunities.
Requirements
  • Bachelor's degree in human services or related field required.
  • QIDP eligibility established by Department of Human Services.
  • Excellent organizational and communication skills.
  • Ability to work independently and as part of a team.
Benefits

Prairieland Service Coordination, Inc. offers a competitive salary range of $65,000 - $80,000 per year, depending on experience.

Our comprehensive benefits package includes medical, dental, and vision coverage, 401(k) matching, and paid time off.

Physical Expectations
  • Must be able to read, write, and communicate effectively.
  • Must be able to ambulate, sit, and bend.
  • Must be able to carry files.


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