Relationship Builder and Account Manager

6 days ago


Galesburg, Michigan, United States Consumers Credit Union Full time

Job Summary

We are looking for a highly skilled Customer Service Representative to provide top-notch service to our members. As a key member of our team, you will be responsible for delivering excellent customer service, responding to member inquiries, and growing relationships through follow-up.

Responsibilities

  • Provide exceptional customer service to our members.
  • Respond to member communications and inquiries in a timely manner.
  • Originate loan applications and make recommendations for approval or denial.
  • Grow relationships through follow-up and maintain accurate records in our CRM system.
  • Process member transactions, including deposits, withdrawals, and loan payments.

Requirements

  • High school graduate or equivalent.
  • Professional appearance and excellent communication skills.
  • Cash handling and basic math skills.
  • Knowledge of current technology and ability to navigate multiple software environments.

What We Offer

  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
  • Competitive salary: $40,000 - $60,000 per year.


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