Relationship Builder and Account Manager
6 days ago
Job Summary
We are looking for a highly skilled Customer Service Representative to provide top-notch service to our members. As a key member of our team, you will be responsible for delivering excellent customer service, responding to member inquiries, and growing relationships through follow-up.
Responsibilities
- Provide exceptional customer service to our members.
- Respond to member communications and inquiries in a timely manner.
- Originate loan applications and make recommendations for approval or denial.
- Grow relationships through follow-up and maintain accurate records in our CRM system.
- Process member transactions, including deposits, withdrawals, and loan payments.
Requirements
- High school graduate or equivalent.
- Professional appearance and excellent communication skills.
- Cash handling and basic math skills.
- Knowledge of current technology and ability to navigate multiple software environments.
What We Offer
- Ongoing training and development opportunities.
- A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
- Competitive salary: $40,000 - $60,000 per year.
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