Program Manager II

2 days ago

Redding, California, United States Partnership HealthPlan of California Full time
Job Summary

We are seeking a highly skilled Program Manager II to join our team at Partnership HealthPlan of California. This is a challenging and rewarding role that requires strong leadership and management skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Develop, implement, and manage assigned programs, including data entry, tracking, and reporting.
  • Review program data accuracy, completeness, and required submissions.
  • Guide program staff in successful implementation of program activities.
  • Work with Supervisor to manage program budget(s).
  • Monitor system level reports developed for programs and summarize observations and conclusions to make recommendations to leadership.
  • Identify and resolve program issues and concerns in a timely manner with minimal support and recommend solutions to leadership for final decision as necessary.
  • Attend program meetings and follow-up with stakeholders on outstanding deliverables and action items.
  • Plan, coordinate, and facilitate events, conferences, and webinars, as needed.
  • Develop and publish agendas, meeting minutes, and necessary documentation.
  • Facilitate and lead both internal and external meetings.
  • Develop and publish communication/updates to program stakeholders.
  • Oversee the development of stakeholder reports on defined schedule.
  • Communicate program outcomes and potential risks to all levels of leadership.
  • Lead program evaluation and continuous improvement.
  • Oversee the successful implementation of new and assigned programs and their associated processes.
  • Develop and implement strategies to engage stakeholders.
  • May supervise and provide guidance to staff as assigned.
  • Provide daily support and coaching to program coordinators and partners.
  • Utilize established software, tools, and resources needed for program execution and oversight.
  • Utilize online collaboration applications.
  • Lead user demos, trainings, and setup as needed.
  • Maintain documentation per department specifications.
Requirements
  • Bachelor's degree in Business Administration, Business Management, Computer Science, or relevant field and at least two years of relevant program management experience required.
  • In lieu of degree, a minimum of four (4) years of relevant experience to include a minimum of two (2) years program management experience will be considered.
Preferred Qualifications
  • Strong communication skills, both verbal and written, to interpret and articulate program requirements to involved stakeholders.
  • Exceptional interpersonal and customer service skills.
  • Ability to establish and maintain effective working relationships across all levels within the organization.
  • Detail-oriented.
  • Strong organization skills with ability to prioritize assignments and manage time effectively.
  • Strong decision-making, problem-solving, critical thinking skills.
  • Able to work under pressure and meet critical deadlines in a fast-moving environment.
  • Adaptable to a continuous changing environment.
  • Working knowledge of project management methodologies required.
  • Proficient experience in use of various computer system software including Windows, Microsoft Word, Excel, Outlook, Visio, and PowerPoint.
Work Environment and Physical Demands

More than 50% of work time is spent using a computer. Ability to lift, carry, or move objects of varying size, weighting up to 25 lbs. Must be able to work in a fast-paced environment and maintain courtesy and composure when dealing with internal and external customers. Ability to function effectively with frequent interruptions and direction from multiple team members.

All HealthPlan employees are expected to:

  • Provide the highest possible level of service to clients;
  • Promote teamwork and cooperative effort among employees;
  • Maintain safe practices;
  • Abide by the HealthPlan's policies and procedures, as they may from time to time be updated.

Hiring Range: $93, $117,113.58

Important Disclaimer Notice:

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform.

The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

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