Business Product Manager

4 weeks ago


Atlanta, Georgia, United States ServiceNow Full time

About the Role

The Business Product Manager is a critical position responsible for developing and maintaining the product roadmap for a portfolio within Finance Products at ServiceNow. This role requires a bold, curious, and results-oriented individual who can build bridges and put the Finance people of ServiceNow at the center of everything we do.

Responsibilities

  • Partner closely with Program Management, Change Management, Finance stakeholders, and Digital Technology teams to drive product strategy and vision, business requirements, product planning, roadmap, and prioritization.
  • Translate business strategy into business case, value definition, and initial requirements for new products and enhancements.
  • Identify and reconcile roadmap dependencies and prioritize opportunities to align and co-develop solutions in partnership with technology, engineering, and UX teams.
  • Engage in all product development activities, including product planning, requirements refinement, tradeoff decisions, development of test plans, and success criteria.
  • Support program management, change management, and internal go-to-market on product marketing strategy, change management plan, and enablement and adoption activities.
  • Apply product principles and design thinking to automate processes, innovate on the ServiceNow platform, and deliver a simplified and highly-integrated employee experience.
  • Provide thought leadership on how to enhance product maturity across an organization and support internal training and change management activities.

Qualifications

  • Minimum of 5 years of product management experience in software or adjacent industry.
  • Knowledge of Enterprise Finance processes and systems.
  • 3+ years of procurement systems and domain expertise.
  • Experience with the ServiceNow platform.
  • Proven ability to effectively lead, inspire, influence, and collaborate with subject-matter experts across various functions.
  • Ability to balance strategic thinking with speed to value.
  • Strong business acumen, analytical skills, and problem-solving expertise.
  • Experience in a fast-moving, high-growth software design and development environment.
  • Strong oral and written communication skills.
  • Extremely well organized and able to manage work requirements to meet deadlines.


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