Business Product Manager

3 weeks ago


Atlanta, Georgia, United States ServiceNow Full time

At ServiceNow, we're looking for a skilled Business Product Manager to join our Finance Products team.

This critical role is responsible for developing and maintaining the product roadmap for a portfolio within Finance Products.

The ideal candidate will be bold, curious, results-oriented, and highly adept at building bridges.

They will put the Finance people of ServiceNow, employees, contingent workers, managers, leaders, partners, and customers, at the center of everything we do.

The Business Product Manager will partner closely with the Program Management, Change Management, Finance stakeholders and Digital Technology (DT) teams to drive product strategy and vision, business requirements, product planning, roadmap and prioritization, and product marketing.

They will serve as the champion of the business, translating business strategy into business case, value definition, and initial requirements for new products and enhancements.

The Business Product Manager will identify and reconcile roadmap dependencies and prioritize opportunities to align and co-develop solutions in partnership with technology, engineering, and UX teams.

They will engage in all product development activities, including but not limited to product planning, requirements refinement, tradeoff decisions, development of test plans and success criteria, and all agile ceremonies.

The Business Product Manager will support program management, change management, and internal go-to-market on product marketing strategy, change management plan, and any enablement and adoption activities (e.g., knowledge article, FAQ for Finance case management).

They will apply product principles and design thinking to automate processes, innovate on the ServiceNow platform and deliver a simplified and highly-integrated employee experience.

The Business Product Manager will provide thought leadership on how to enhance product maturity across an organization and support internal training and change management activities.

Minimum of 5 years of product management experience in software or adjacent industry.

Experience with the ServiceNow platform.

Strong business acumen, analytical skills and problem-solving expertise.

Experience in a fast-moving, high-growth software design and development environment with ability to react quickly to opportunities and unexpected challenges.

Extremely well organized and able to manage work requirements to meet deadlines.

ServiceNow is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.

For positions requiring access to controlled technology subject to export control regulations, including the U.Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.

All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.


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