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Public Safety Dispatcher

2 months ago

Orland Park Illinois, United States Village of Orland Park Full time
Job Summary

The Village of Orland Park is seeking a highly skilled Telecommunicator to join their team in the Police Department.

Key Responsibilities:
  • Process emergency and non-emergency requests for police service, transferring requests to the appropriate jurisdiction as needed.
  • Communicate with and dispatch emergency units, including police, ESDA, fire, and EMS, to persons requesting assistance.
  • Maintain awareness of field unit activities within the Computer Aided Dispatch (CAD) system.
  • Retrieve and transmit information concerning wanted persons, stolen property, vehicle registration, hazardous street and weather conditions to officers in the field.
  • Perform reasonably complex clerical/administrative tasks as required.
Requirements:
  • High school diploma or equivalent GED certificate required.
  • Minimum of one (1) year experience in clerical or dispatch work required.
  • Ability to work well under pressure, exercise good judgment, make sound decisions, establish priorities, and react calmly and effectively in emergency situations.
  • Ability to communicate clearly and concisely, both oral and written, and analyze and interpret Geographical Information Systems (GIS) data.
  • Ability to operate 9-1-1 system equipment, telephones, radio communications, and Computer Aided Dispatch (CAD) system.
Benefits:
  • This position is represented by the American Federation of State, County & Municipal Employees (AFSCME) Union.
  • Eligible for the Village of Orland Park's comprehensive employee benefits program, including medical plan designs, dental, vision, life insurance, and an employee wellness program.
  • Retirement benefits through the Illinois Municipal Retirement Fund (IMRF) provided.
  • Option to participate in a 457(b) plan with Nationwide 457 Retirement plan.
  • Paid vacation, personal, sick days, and holidays per bargaining agreement.