Multichannel Support Expert

5 days ago


East Syracuse, New York, United States EssilorLuxottica Full time

Become a part of EssilorLuxottica, a leading player in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our team-oriented environment fosters continuous learning and growth opportunities.

Primary Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, and chat.
  • Collaborate with internal teams to resolve customer complaints and concerns.
  • Maintain accurate records of customer interactions and transactions.
Requirements and Qualifications
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Basic math skills
  • Customer-focused mindset
  • Proficiency in Microsoft Office
Compensation Package

The hourly compensation range is $16.23 - $23.10. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement savings, paid time off/vacation, and employee discounts.



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