Client Support Expert

4 weeks ago


Syracuse, New York, United States Saab Automobile AB Full time
Responsibilities
  • Customer Interaction: Respond to customer inquiries via phone, email, and in-person interactions.
  • Issue Resolution: Log, track, and report on Customer Problem Reports (CPRs) and expedite issue resolution through proper channels.
  • Communication: Provide regular follow-up communications to ensure customers and colleagues are informed of CPR status.

Requirements: High school diploma or equivalent required; Associate's degree desired. 3+ years of relevant experience.

Salary Range: $24.09- $28.89/hr



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