Service Advisor

4 days ago


Forest Hills, New York, United States Morris Ford Full time

Job Summary

The Service Advisor at Morris Ford is a full-time customer service position in the auto industry. As a key member of our team, you will play a crucial role in creating a positive experience for customers during their service and repair visits.

Key Responsibilities

  • Provide a detailed written report to customers outlining the condition of their vehicle
  • Maintain a customer-centric approach and set clear expectations
  • Offer expert advice and options to ensure customers make informed decisions about their vehicle's needs
  • Manage customer records and update information on our database as required
  • Communicate daily with customers regarding the status of their vehicle
  • Ensure a clean and organized workspace

Requirements

  • High school diploma or equivalent; a college degree is preferred
  • Excellent customer service and communication skills
  • Basic computer skills
  • Familiarity with vehicle service needs and procedures
  • Ability to multitask and work under pressure
  • A valid driver's license

Benefits

Morris Ford offers a competitive base salary and a monthly commission package, as well as paid weekly compensation and additional benefits such as Health/Dental/Life Insurance, 401K, and paid vacation and holidays.



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