Service Advisor
4 days ago
Job Summary
The Service Advisor at Morris Ford is a full-time customer service position in the auto industry. As a key member of our team, you will play a crucial role in creating a positive experience for customers during their service and repair visits.
Key Responsibilities
- Provide a detailed written report to customers outlining the condition of their vehicle
- Maintain a customer-centric approach and set clear expectations
- Offer expert advice and options to ensure customers make informed decisions about their vehicle's needs
- Manage customer records and update information on our database as required
- Communicate daily with customers regarding the status of their vehicle
- Ensure a clean and organized workspace
Requirements
- High school diploma or equivalent; a college degree is preferred
- Excellent customer service and communication skills
- Basic computer skills
- Familiarity with vehicle service needs and procedures
- Ability to multitask and work under pressure
- A valid driver's license
Benefits
Morris Ford offers a competitive base salary and a monthly commission package, as well as paid weekly compensation and additional benefits such as Health/Dental/Life Insurance, 401K, and paid vacation and holidays.
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