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Wedding Department Manager

2 months ago

Walnut Creek California, United States Anthro Weddings Full time
Job Summary

The Anthropologie Weddings Assistant Department Manager plays a key role in driving sales and delivering exceptional customer experiences in our stores. As a leader, you will be responsible for collaborating with the management team to supervise store operations, leading a team of sales associates, and ensuring a seamless customer experience.

Key Responsibilities
  • Customer Experience
    • Lead the team as a brand representative, embodying company values and partnering with the team to create an engaging service environment.
    • Empower the team to drive sales through personalized service, elevated styling, and outfitting recommendations.
    • Deliver a seamless, omni-channel shopping experience by understanding and utilizing systems and applications for efficient customer engagement.
  • Leadership + Team Management
    • Act as an elevated team member, exercising decision-making and multitasking capabilities while prioritizing service over tasks.
    • Provide timely and specific employee feedback to create a culture of action and accountability.
    • Prioritize new hire development to protect the employee experience.
  • Visual + Business Operations
    • Sustain daily operating standards by taking an active role in assessing sales forecasting and managing payroll.
    • Collaborate with key partners to effectively execute shipment processing and support markdown, transfer, and restock processes.
    • Help implement visual direction and decisions made by the Shop Manager, Visual Merchandising Manager, and Store Manager.
  • Communication + Relationships
    • Lead with an inclusive and people-first philosophy, engaging employees at all levels to encourage open dialogue and reinforce follow-through.
    • Stay current and respond to communication, contributing to sharing information with the team and actively participating in daily meetings and store initiatives.
Requirements
  • Anthro and Anthro Weddings brand fan
  • 1+ years store leadership experience
  • Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
  • Eagerness to learn and grow within the organization