Operations Manager
3 weeks ago
Job Overview: We are seeking an experienced Operations Manager to join our team at Ryder System. As an Operations Manager, you will be responsible for overseeing the daily operations of a fleet maintenance shop, including managing personnel, ensuring compliance with company policies and procedures, and maintaining a safe and efficient work environment.
About the Role: The ideal candidate will have a strong background in operations management, with experience in supervising teams and managing budgets. You will be responsible for developing and implementing plans to improve efficiency, productivity, and customer satisfaction. Additionally, you will collaborate with cross-functional teams to identify areas for improvement and implement process changes.
Key Responsibilities:
- Labor Management: Provide leadership, training, and development to a self-directed management team assigned to the branch(es).
- Customer Management: Directly responsible for customer relationship management, including issue resolutions, customer satisfaction, and retention.
- Financial Management: Develop and manage budgets as well as implement cost control measures related to maintenance operations budget and location P&L statement.
- Asset Management: Directs his/her management team in order to maintain the appearance and maintenance of assigned locations.
- Quality Management: Performs complex quality planning by developing corrective action and countermeasures to operational quality issues.
Requirements: To be successful in this role, you must have a high school diploma or equivalent, four years or more in an operations environment or demonstrated success in a Ryder role, and three years or more supervisory experience. Additionally, you should possess excellent communication and leadership skills, with the ability to work independently and as part of a team.
Compensation: The estimated salary for this position is $92,500, with a potential annual bonus of up to 10% of the base salary. Benefits include comprehensive health and welfare benefits, paid time off, and a tax-advantaged 401(k) retirement savings plan.
Why Work at Ryder System? Ryder System is a leading logistics and transportation company that values its employees and provides opportunities for growth and development. We offer a dynamic work environment, competitive compensation, and comprehensive benefits. If you are a motivated and experienced operations manager looking for a new challenge, we encourage you to apply for this exciting opportunity.
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