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Parts Counter Specialist

1 month ago

Tolleson, Arizona, United States Velocity Vehicle Group Full time
Job Overview

Velocity Vehicle Group is seeking a skilled Parts Front Counter Person to join our team. As the face of our dealership, you will engage with customers, drive the success of our parts department, and provide exceptional customer service.

Key Responsibilities:

  • Sell products and services for truck repairs, ensuring customer satisfaction by addressing inquiries and fulfilling requests.
  • Maintain the cleanliness and organization of the parts department, pulling parts for customers, handling returns, and contributing to merchandise displays.
  • Provide prompt and courteous service to customers, resolving concerns to their satisfaction and upholding ethical business practices.

Requirements:

  • High school diploma or equivalent.
  • Three years or more experience with heavy-duty trucks and parts.
  • OEM Dealer experience.
  • Demonstrated knowledge of truck engines, transmissions, and rear axles.
  • Knowledge of after-market vendors.
  • Excellent customer service skills.
  • Strong communication skills.
  • Knowledge of supplies, equipment, and mechanical parts.
  • Proficient in relevant computer applications.
  • Required language proficiency to effectively communicate with customers.

Benefits:

  • $22-$24/hour depending on experience + Bonus.
  • Fantastic Culture.
  • 401k + match.
  • Health, Dental & Vision Insurance + HSA & FSA.
  • Employer paid Life Insurance.
  • Paid Vacation Days.
  • Sick Leave.
  • Company perks such as employee discounts, company events, and training programs.
  • Excellent Training and Career Advancement Opportunities.

Velocity Vehicle Group is an equal opportunity employer. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.