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Clinical Case Manager

2 months ago


Cliffside Park, New Jersey, United States Recruitics JB Full time
Job Title: Registered Nurse

VNS Health is seeking a skilled Registered Nurse to join our team as a Case Manager in Acute Care Case Management. This role requires a strong clinical background and excellent communication skills to assess member needs and identify solutions that promote high-quality and cost-effective healthcare services.

Key Responsibilities:
  • Assess member needs and develop comprehensive care plans to ensure timely and cost-effective healthcare services.
  • Manage providers, members, and team-generated requests for medical services, rendering clinical determinations in accordance with healthcare policies and regulations.
  • Coordinate with management, subject matter experts, physicians, member representatives, and discharge planners to ensure care is appropriate, timely, and cost-effective.
  • Conduct comprehensive reviews of requests for services, including clinical record reviews and interviews with members, clinical staff, medical providers, and other relevant sources.
  • Examine standards and criteria to ensure medical necessity and appropriateness of admissions, treatment, level of care, and lengths of stay.
  • Perform prior authorization and concurrent reviews to ensure extended treatment is medically necessary and being conducted in the right setting.
  • Ensure compliance with state and federal regulatory standards and VNS Health policies and procedures.
  • Participate in case conferences with management and identify opportunities for alternative care options.
  • Contribute to the development of patient-focused plans of care to facilitate safe discharges and transitions back into the community after hospitalization.
  • Review covered and coordinated services in accordance with established plan benefits, application of evidence-based medical criteria, and regulatory requirements.
  • Identify and provide recommendations for improvement regarding department processes and procedures.
  • Maintain current knowledge of organizational or state-wide trends that affect member eligibility and the need for issuance of Determination Notices.
  • Improve clinical and cost-effective outcomes through ongoing member education, care management, and collaboration with IDT members.
  • Provide input and recommendations for design and development of processes and procedures for effective member case management, efficient department operations, and excellent customer service.
  • Maintain accurate records of all care management, including written progress notes and verbal communications.
  • Participate in approval for out-of-network services when members receive services outside of VNS Health network services.
  • Provide case direction and assistance to ensure quality and appropriate service delivery.
  • Keep current with all health plan changes and updates through ongoing training, coaching, and educational materials.

Requirements:

  • Current license to practice as a Registered Professional Nurse in New York State required.
  • Certified Case Manager preferred.
  • Minimum two years of experience with strong cost containment/case management background.

About VNS Health:

VNS Health is a leading healthcare organization dedicated to providing high-quality, patient-centered care to our members. We are committed to excellence in healthcare and strive to make a positive impact in the lives of our patients and their families.