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Court Operations Assistant
2 months ago
Location: McDonough, GA
Job Type: Full-time
Job Number: 00158
Cluster: NO CLUSTER
Department: CLERK OF SUPERIOR COURT
Description
The role of this position is to deliver specialized customer service and perform administrative tasks while processing standard legal documents in support of court operations. This position serves as the entry-level role within the classification series.
Key Responsibilities
- Engage in customer service activities via phone, mail, and in-person interactions: provide guidance and assistance regarding court functions, services, procedures, documentation, fees, and case statuses; review and accept legal documents according to established procedures; distribute necessary forms and documentation; address routine inquiries or complaints; investigate issues; and initiate resolutions.
- Provide administrative and clerical support for designated court functions: assess incoming and outgoing documents for completeness and accuracy; file documents as required by court regulations; fulfill requests for file retrieval; and maintain the integrity of record-keeping systems in both alphabetical and numerical formats.
- Compile, process, and manage case files: conduct background checks; request police reports; document victim and witness statements; investigate missing information; create contact lists; track courtroom dates; assign cases to judges; and manage documentation in shared systems.
- Perform data entry using specialized software: scan, index, and record court case information and legal documents; audit data for accuracy; and ensure meticulous record-keeping.
- Handle various forms that may be sensitive or confidential: manage criminal, civil, and adoption case files; respond to court orders and other relevant documents; file records according to court protocols; and assist in the records room.
- Receive payments and prepare receipts for fines, fees, and other transactions: conduct daily cash drawer reconciliations.
- Maintain the court calendar: schedule hearings, motions, and trials; communicate necessary instructions regarding paperwork and court appearances; document case numbers; prepare calendars for publication; and verify the accuracy of weekly court schedules.
- Process a variety of documentation related to departmental operations within set timeframes: review and manage documentation; prepare various forms, reports, and correspondence; compile data for departmental reports; and maintain both digital and physical records.
- Utilize a personal computer for data entry, retrieval, and modification using various software applications; operate office equipment as needed to fulfill essential functions.
- Collaborate with supervisors, county employees, attorneys, law enforcement, and the public to coordinate work activities, review progress, exchange information, and resolve issues.
- Perform additional related duties as required.
- A High School Diploma or GED is required; supplemented by one year of experience in administrative or clerical support; experience in a judicial or court environment is preferred; or any equivalent combination of education, training, and experience that provides the necessary knowledge, skills, and abilities for this role.
- Specific License or Certification Required: Depending on the area of assignment, may be required to possess and maintain Notary Public certification.
- Specific Knowledge, Skills, or Abilities: Must demonstrate proficiency in performing essential functions and learn, comprehend, and apply all relevant policies and procedures necessary for effective job performance.
