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Assistant Manager
2 months ago
We are seeking a highly skilled and motivated Assistant Manager to join our team at Holiday Companies. As a key member of our management team, you will be responsible for providing exceptional customer service, leading a team of sales associates, and ensuring the smooth operation of our store.
Key Responsibilities- Provide prompt and courteous customer service, resolving customer issues in a professional and timely manner.
- Perform shift supervision, including training and developing sales associates to meet sales goals and customer service standards.
- Prepare and transmit daily bookkeeping, invoicing, and gasoline data, ensuring accuracy and timeliness.
- Complete daily banking, troubleshoot daily close out, and analyze shift sales data to identify areas for improvement.
- Finalize, transmit, and process weekly time and attendance records and payroll, ensuring compliance with company policies and procedures.
- Attend job-related meetings, including those that may require working irregular hours.
- Control merchandise, cash shortages, and other selling expenses, maintaining a high level of accuracy and attention to detail.
- Assist in maintaining proper inventory levels and shift audits, ensuring that all sales and inventory data is accurate and up-to-date.
- Assist new applicants with the application process, providing guidance and support as needed.
- Perform all duties with minimal supervision, taking initiative to resolve issues and improve processes.
- Develop employee work schedules, ensuring that all sales associates are adequately staffed and trained to meet customer needs.
- Complete daily store reports and other duties as assigned by the Store Manager.
As an Assistant Manager, you will work in a fast-paced retail environment, interacting with customers and sales associates on a daily basis. You will be required to stand and/or walk for up to 8 hours, lift and/or carry up to 30 pounds, and push/pull with arms up to a force of 20 pounds. You will also be exposed to occasional noise and extreme cold temperatures while performing occasional work in a walk-in cooler and/or freezer.
Requirements- High School diploma or GED preferred.
- Experience in retail sales preferred.
- Ability to work in the conditions described above.
- Ability to perform essential duties and physical functions described above.
- Ability to work as scheduled and arrive on time.
- Possess a valid driver's license and adequate transportation to/from work.
- Ability to communicate (orally and in writing) in English.
Holiday Companies is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We comply with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws. Please inform our Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.