Senior Dynamics 365 Functional Consultant
5 days ago
Job Overview
Our client's Microsoft Business Solutions team is a leading provider of Microsoft software implementations for medium to large organisations, offering their clients the ability to stay ahead in the digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.
Key Responsibilities
- Organise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams;
- Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables;
- Interface effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues to meet client's requirements;
- Leading the solution on a work stream, making design decisions and creating solution documentation;
- Demonstrate excellent foundational consulting skills, including analytical knowhow, written & verbal communication & team participation;
- Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations;
- The creation of high quality and sustainable client solutions and project documentation including support for testing activities;
- Deliver all consultancy and configuration work according to our project methodology, ensuring that all software applications are implemented successfully: on time and on budget;
- Contribute to activities as required including building demo and proof of concept solutions for various client presentations;
- Work on the creation of Dynamics 365 solutions and industry templates;
- Meet and exceed customer expectations of business knowledge, skills and behaviour;
- Identify business/project/support risks and mitigate or communicate as necessary;
- Communicate progress updates to relevant parties both formally and informally;
- Support practice development activities such as defining and configuring industry specific solutions;
- A portion of the role also requires supporting and doing people management, people development & career progression support, performance assessment and management
- In all activities, ensure timely completion of internal processes and mandatory training;
- Work on own initiative and with minimal support if needed;
- Carry out additional duties as may occur from time to time as instructed and agreed by the management team;
- Always represent our client's Microsoft Business Solutions team in a professional and positive manner.
- Have awareness of product roadmap and the content of future releases of D365FO
- Demonstrate awareness around upselling and company capabilities
- The Employee is required to follow our clients Information Security Policies (ISP and ISMP) at all times
About Our Client
Our client is a global firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, their clients, and their communities.
This sets out all the different ways you'll be rewarded by our client. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, they have created an environment that can bring out the best in you.
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