Mandarin Language Support Professional

6 days ago


Washington, United States TechOp Solutions International Full time
About the Role

In this exciting opportunity, you will have the chance to work as an International Customer Service Expert with TechOp Solutions International, providing exceptional support to travelers worldwide.

Key Responsibilities
  • Deliver timely and accurate responses to inquiries from travelers regarding various travel-related topics.
  • Collaborate with colleagues to identify questions/concerns/inquiries via email and respond using approved response templates.
  • Ensure accurate data entry into the Customer Database, utilizing proper grammar and spelling.
  • Communicate complex information clearly and effectively to customers.
Requirements and Qualifications
  • U.S. Citizenship is mandatory.
  • Meet all security eligibility requirements.
  • Demonstrate fluency in both English and Mandarin Chinese.
  • Possess a Bachelor's degree from an accredited institution.
  • 2+ years of customer service experience.
Benefits and Compensation

This role offers an estimated annual salary range of $65,000-$85,000. Additionally, our comprehensive benefits package includes health insurance, a 401(K) plan, and opportunities for professional growth and development.

TechOp Solutions International values diversity and inclusivity and is committed to equal employment opportunities for all candidates, regardless of background or characteristics.



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