Sales Associate

2 weeks ago

Rochester, Michigan, United States Michaels Stores Full time
{"Major Activities": "

Deliver exceptional customer service by providing a fast and friendly shopping experience.

Execute cash handling and merchandise recovery to standards.

Engage customers on benefits of Rewards program and complete enrollments.

Educate customers on Voice of Customer (VOC) survey.

Support shrink and safety programs.

Assist with Omni channel processes.

Execute a well-merchandised and in-stock store.

Interact with others in an accepting and respectful manner.

Cross-trained in Custom Framing selling and production.

", "Physical Requirements": "

Ability to remain standing for long periods of time.

Ability to move throughout the store.

Regular bending, lifting, carrying, reaching, and stretching.

Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

", "Work Environment": "

Public retail store setting taking care of our customers.

All public areas are climate-controlled.

Some stock rooms may not be climate-controlled.

Some outdoor work if assigned to retrieve shopping carts or while unloading trucks.

Frame shop contains glass cutter and heat press.

Work hours include nights, weekends, and early mornings.

", "Preferred Type of Experience": "

Retail and/or customer service experience preferred.

", "Job Summary": "

As a Sales Associate at Michaels Stores, you will be responsible for delivering exceptional customer service, executing cash handling and merchandise recovery to standards, and supporting shrink and safety programs.

You will also assist with Omni channel processes and execute a well-merchandised and in-stock store.

Additionally, you will interact with others in an accepting and respectful manner and cross-trained in Custom Framing selling and production.

", "Responsibilities": "

Deliver exceptional customer service.

Execute cash handling and merchandise recovery.

Engage customers on benefits of Rewards program.

Educate customers on Voice of Customer (VOC) survey.

Support shrink and safety programs.

Assist with Omni channel processes.

Execute a well-merchandised and in-stock store.

Interact with others in an accepting and respectful manner.

Cross-trained in Custom Framing selling and production.

", "Requirements": "

Retail and/or customer service experience preferred.

Ability to remain standing for long periods of time.

Ability to move throughout the store.

Regular bending, lifting, carrying, reaching, and stretching.

Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

", "Work Environment": "

Public retail store setting taking care of our customers.

All public areas are climate-controlled.

Some stock rooms may not be climate-controlled.

Some outdoor work if assigned to retrieve shopping carts or while unloading trucks.

Frame shop contains glass cutter and heat press.

Work hours include nights, weekends, and early mornings.

", "Equal Opportunity Employer": "

Michaels is an Equal Opportunity Employer.

We are here for all Team Members and all Makers to create, innovate, and be better together.

", "Location": "

Rochester Hills, MI.

", "Job Type": "Full-time"}

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