Fitness Operations Manager

4 weeks ago


Littleton, Colorado, United States Planet Fitness - PF Baseline Fitness Full time
Job Description
At Planet Fitness - PF Baseline Fitness, we're seeking a highly motivated and customer-focused Team Lead to join our team. As a key member of our gym operations team, you will be responsible for assisting in the oversight of our club to ensure a positive member experience and financially successful club.

Key Responsibilities
  1. Assist in member service oversight, ensuring all staff provide exceptional customer service.
  2. Oversee front desk operations, including greeting and meeting potential members, and providing gym tours.
  3. Facilitate member service issues and questions, providing timely and effective solutions.
  4. Provide backup support to the Club Manager as needed.
  5. Assist in maintaining the cleanliness and appearance of the gym.
  6. Contribute to marketing efforts, ensuring staff is aware and trained on current promotions.
  7. Assist in ordering supplies, managing inventory, and tracking reports.

Essential Qualifications
  • Strong customer service skills
  • Excellent communication, organizational, and leadership skills
  • Basic computer proficiency

What We Offer
  • Employee Recognition Program
  • Advancement Opportunities: The Team Lead position is a developmental step towards becoming a Club Manager, with opportunities for growth and development.

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness



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