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Care Management Supervisor
2 months ago
Benefits:
- Performance-based bonuses
- Company events
- Attractive salary package
- Career advancement opportunities
- Paid leave
- Professional training and development
- Tuition reimbursement
ComForCare Home Health Care - Portage is a rapidly expanding home care agency dedicated to providing exceptional services. We are seeking a dedicated individual to oversee our scheduling operations and ensure seamless service delivery to our clients.
This role requires a proactive approach to managing daily schedules, confirming appointments, and providing outstanding customer service. The ideal candidate will possess strong organizational abilities, multitasking skills, and thrive in a dynamic work environment.
Key Responsibilities:
- Oversee the scheduling of services for agency clients
- Maintain accurate records of client interactions and service transactions
- Adapt to changing scheduling requirements as needed
- Supervise scheduling staff to ensure information is precise and current
- Communicate with clients to confirm appointments and provide necessary updates
- Assist in the recruitment and onboarding of new agency staff, providing recommendations to management
Job Type: Full-time