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Business Development Representative

2 months ago

Killeen, Texas, United States Toyota of Killeen Full time
Business Development Center Representative

The Business Development Center Representative plays a vital role in our sales process, responsible for receiving incoming sales calls, establishing relationships with customers, and scheduling appointments for our Sales Associates.

This role requires strong communication and interpersonal skills, as the BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff, and customers.

Key Responsibilities:
  • Receive and respond to inbound sales phone calls and leads
  • Identify customer needs and schedule appointments
  • Make outbound phone calls to potential leads
  • Ensure customer concerns are addressed prior to appointment date
  • Confirm appointments with customers prior to the scheduled date
  • Follow up with customers after the visit to ensure satisfaction
Requirements:
  • High school diploma or equivalent
  • Excellent oral, written, and interpersonal communication skills
  • Extensive customer service, sales, or telemarketing background
  • Computer literacy and strong organizational skills
  • Ability to read and comprehend instructions and information
  • Excellent problem-solving skills
Education and/or Experience:

High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

Benefits:
  • Paid Vacation
  • Healthcare benefits for our employees
  • Short and Long Term Disability plan options
  • Dental Insurance
  • 401k retirement plan packages
  • Employee discounts and packages

We offer a supportive and dynamic work environment that values our associates' growth and well-being.