Front Desk Supervisor

1 day ago


Denver, Colorado, United States Westmont Group Full time
Join Our Team
The Westmont Group is seeking a dedicated Front Desk Supervisor - Rooms Division to join our team. As a key member of our front office team, you will be responsible for supervising the front desk staff, ensuring that all guests receive excellent service, and contributing to the overall success of our hotel.

About the Role
We are looking for an experienced Front Desk Supervisor - Rooms Division who can lead our front desk team with enthusiasm and dedication. You will be responsible for supervising the front desk staff, ensuring that all guests receive excellent service, and contributing to the overall success of our hotel. The ideal candidate will have a proven track record of success in leading teams and driving business growth.

Key Responsibilities
- Supervise the front desk staff, providing guidance and support as needed
- Ensure that all guests receive excellent service, addressing their needs and concerns promptly
- Monitor and control room inventory, maximizing occupancy and revenue
- Collaborate with other departments to ensure seamless delivery of services and achieve business objectives
- Conduct regular audits to identify areas for improvement and develop strategies to address them

Requirements
- 2+ years of experience in hotel front desk operations or related field
- Proven track record of success in leading teams and driving business growth
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required; degree in hospitality or related field preferred

What We Offer
- Competitive salary: $55,000 - $65,000 per year
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Opportunities for professional development and career advancement

Contact Information
Please submit your resume and cover letter to apply for this exciting opportunity.

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