Sales and Customer Service Manager

5 days ago


Clarksville, Tennessee, United States FURNITURE CONNECTION, INC. Full time

FURNITURE CONNECTION, INC. is a leading provider of superior quality furniture at great prices in Clarksville, TN. We pride ourselves on delivering exceptional customer service that exceeds our guests' expectations.

Job Summary:

The Assistant Store Manager role is focused on building and maintaining strong relationships with our guests that drive retail success. This role will work closely with the Store Manager to develop and lead sales teams, implement sales strategies, and maintain store operations.

Key Responsibilities:

  • Co-lead the sales team to meet and exceed sales goals, guest satisfaction targets, and other key performance metrics.
  • Maintain a visible presence on the sales floor, demonstrating selling skills, interacting with guests, and ensuring brand representation.
  • Develop and implement sales plans to create a culture of accountability and focus on sales performance.
  • Ensure compliance with store operating policies and procedures, including advertising, merchandise layouts, pricing, and human resources.

Requirements:

  • Strong verbal, written, and interpersonal skills.
  • Desire to succeed in a sales-driven environment.
  • Willingness and flexibility in availability, including days, evenings, weekends, and holidays.
  • Strong mentoring, coaching, and development skills.
  • A positive and motivating attitude.
  • Customer and employee focused.
  • Organized and detailed.
  • Experience in sales and customer service.
  • High integrity and work ethic.

Estimated Salary: $55,000 - $65,000 per year.



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