Warehouse Support Specialist for IT Projects
3 weeks ago
We are seeking a highly motivated and detail-oriented Warehouse Support Specialist to join our team at CRG in Mooresville, NC. This is an hourly position with a salary range of $19-20 per hour.
Job SummaryThe successful candidate will provide support to our technicians in configuring and setting up Self-checkout and Point of Sale (SCO/POS) systems and mobile devices. The role requires excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:- Assist technicians in configuring SCO/POS systems and mobile devices, including day scanners and mini-printing devices;
- Provide technical support and troubleshooting services as needed;
- Create and maintain Excel spreadsheets for error tracking, inventory management, and incident reporting;
- Conduct cycle counting and audit/inspection of projects in a service environment;
- Configure and repair IT equipment, and complete warranty processing in Service Now.
- Collaborate with warehouse associates to ensure accurate shipping, labeling, and inventory updates;
- Support with sorting, processing, and packing of printers/mobile devices for shipping.
- Bachelor's degree or equivalent experience;
- Excellent communication and problem-solving skills;
- Proficiency in MS Office, particularly Excel;
- Ability to multitask, work independently, and meet deadlines;
- Candidates must be able to pass a criminal background check.
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Warehouse Technician with IT Support Experience
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