Insurance Manager Collections Specialist
2 weeks ago
**Job Summary:**
We are seeking an experienced Insurance Manager Collections Specialist to join our team at Medix. As a key member of our operations team, you will be responsible for driving revenue growth and ensuring excellent client relationships.
**Key Responsibilities:**
- Meet monthly revenue budget targets for two offices
- Collaborate with the operations manager to maintain strong client relationships and provide feedback during conference calls as needed
- Recruit and train staff, as well as oversee their development and cross-training
- Counsel staff as necessary and handle personnel issues, including reviews and disciplinary actions
- Assist the support manager with placement files, payment posting, and reconciliation
- Drive the implementation of new clients and conduct departmental meetings
**Requirements:**
- High school diploma with at least three years of experience in the collections or hospital insurance collections business, or equivalent
- Strong understanding of the healthcare A/R Cycle
- Experience managing a large staff in a hospital business office, multi-physician practice, CBO, or collection agency insurance department
- Knowledge of HIPAA, FDCPA, and FCRA laws and ability to pass the FDCPA and HIPAA Standards exams
- Ability to work Monday through Friday during normal working hours
- Experience with Medicare/Medicaid, Commercial, Auto, Work Comp, Liability, Crime Victims, and State and Federal Insurance Programs
- Functional knowledge of multi-patient accounting systems, such as Epic, MediTech, McKesson Star, AS400, etc.
- Understanding of ICD9, ICD10, DX, HCPCS, CPT codes, and DRGs
- Ability to interpret EOBs, denials, and medical records data
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