Operations Support Specialist
2 weeks ago
This is an entry-level position responsible for providing internal customer service with a broad range of operational support activities for local and regional Pike Engineering operations.
Key Responsibilities:- Input information accurately from a variety of sources into computer databases or applications to support time and expense entry, work management, invoicing, AP, expense reconciliations, or other processes as assigned.
- Provide general administrative and clerical support, including mailing, scanning, and copying. May serve as the receptionist for the Pike Engineering facility.
- Run reports from a variety of tools or systems and review data inputs/outputs for completeness and correctness.
- Arrange employee engagement activities in the office.
- Prepare and modify documents, including correspondence, reports, drafts, memos, and emails as directed.
- Meet established deadlines and deliver requested information in a timely manner.
- Schedule and coordinate meetings and appointments; maintain the master calendar of in-house meetings and manage employee calendars and availability.
- Support company and client-sponsored events by organizing and scheduling catering, facilities, restaurants, or other vendors as necessary.
- Maintain a variety of general administrative reports and databases, including fleet, phone lists, storm rosters, occupancy, and PPE assignment.
- Cost-effectively monitor and order office supplies as required.
- Assist with new employee on-boarding process.
- Assist with maintaining fleet vehicles by coordinating and managing maintenance appointments and tracking mileage. Outfitting fleet vehicles with required up-to-date equipment.
- Regular attendance is required.
- Education: High school degree or GED. Preferred Associates degree (AA or equivalent from two-year college or technical school).
- Experience: 0-1 Year(s) experience in similar support roles or performing general administrative duties. Familiarity with utility or engineering office operations is preferred.
- Language Skills: Ability to read and interpret documents, such as procedure manuals, operational procedures, etc. Ability to write simple correspondence.
- MATHEMATICAL SKILLS: Ability to apply concepts, such as fractions, percentages, ratios, and proportions to practical situations. Ability to compute rate, ratio, and percent and to draw and interpret spreadsheets.
- REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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