Pet Care Manager

2 weeks ago


Bellevue, Washington, United States PetSmart Full time
About Our Store

We're a community of pet lovers who share a passion for delivering exceptional customer experiences. As a PetSmart team member, you'll be part of a dynamic and supportive environment where you can grow and develop your skills.

About Your Role

As a Customer Engagement Manager, you'll play a key role in driving sales growth and customer satisfaction. Your responsibilities will include:

  • Pet Parent Engagement: You'll be responsible for creating a personalized shopping experience for our customers and their pets. This will involve building strong relationships with customers, understanding their needs, and providing tailored solutions.
  • Associate Leadership: You'll lead a team of retail and pet care associates who will ensure a safe, clean, and fun environment for our pets and pet parents.
  • Overall Retail Initiatives: You'll work closely with our leadership team to develop and implement retail initiatives that drive sales growth and customer satisfaction.
About Your Career

We're committed to helping our team members grow and develop their careers. As a PetSmart team member, you'll have opportunities to:

  • Gain experience in a different business unit, such as our salon or Pets Hotel
  • Develop your leadership skills as an Assistant Manager or Store Manager
  • Tackle the challenge of a new store opening
  • Transfer to any one of our 1600 stores nationwide
The PetSmart Difference

We're more than just a pet store - we're a community of pet lovers who share a passion for delivering exceptional customer experiences. Our team members are the heart of our business, and we're committed to providing a supportive and inclusive work environment that allows you to grow and develop your skills.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about pets and customer service, we'd love to hear from you



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