Call Center Team Lead

1 day ago


Jacksonville, Florida, United States Stillwater Insurance Group Full time

We are seeking a seasoned Customer Service Manager to lead our dynamic team at Stillwater Insurance Group. In this role, you will leverage your creative and entrepreneurial skills to manage call center operations, ensuring exceptional support for our policyholders, agents, internal staff, and lenders through inbound calls and electronic communications.

The successful candidate will have 3-5 years of experience managing all facets of a dynamic call center and possess strong verbal and written communication skills. Prior experience in the Property and Casualty insurance sector is highly preferred, but not required.

This is an exciting opportunity to work in a relaxed business casual environment with comprehensive medical, dental, vision, and life insurance benefits for you and your family. You will also have access to a 401(k) Plan and gym/fitness center reimbursement to encourage your commitment to health and wellness.



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