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Mopar Express Lane Service Strategist

2 months ago

Iowa City, Iowa, United States Helm Incorporated Full time
{"title": "Mopar Express Lane Dealer Consultant", "description": "Job Summary

Helm Incorporated is seeking an experienced Express Lane Service Program Manager to join our team. As a key member of our organization, you will work directly with Stellantis dealership service departments across the United States to implement and grow the Express Lane Service Program.

Key Responsibilities:

  • Develop and deliver on-site dealership training on express lane processes and services
  • Install and optimize express lane processes and services
  • Coach and counsel dealership personnel on service strategy implementation
  • Manage time and training effectively to meet program objectives
  • Work collaboratively with dealership management to increase Express Service processes, Customer Retention, and Dealer profitability
  • Assist dealers in improving Lube Oil Filter (LOF) and Multi-Point Inspection (MPI) cycle times to 30 minutes or less
  • Track and evaluate metric progress of assigned dealers

Requirements:

  • Five plus (5+) years of experience with Express Service Program in OEM Dealer or Retail environment or equivalent experience.
  • Technical skills: car and truck maintenance and repair
  • On-Site Dealership Training
  • Strong MS Excel and MS PowerPoint skills
  • Ability to travel up to 80% with overnights required

Helm Incorporated Benefits:

Medical, dental, & vision benefits, company paid life insurance, generous PTO, and 10 paid holidays per year.

", "lang_code": "en-US"}