Communications Coordinator

1 week ago


Virginia Beach, Virginia, United States Reliance Medical Transport Full time
Job Title: Dispatcher

About the Role:

The Dispatcher will serve as a critical communication point for emergency and non-emergency situations, receiving and directing calls while ensuring timely and accurate information transmission.

Key Responsibilities:

  • Receive and respond to emergency and non-emergency calls, prioritizing simultaneous scenarios as needed.
  • Takes down caller location and personal information, dispatching available units to the correct location.
  • Maintains accurate logs of all calls and dispatched units, entering call information and records into the database.
  • Stay informed about the location and activity of units in the area, monitoring activity of vehicles and on-duty personnel during shifts.
  • Arrive for duty properly groomed and in the required work attire, maintaining punctual and regular attendance.
  • Complete all required company training and perform other duties as assigned.

Required Skills and Abilities:

  • Knowledge of police codes and law enforcement terminology, as well as an understanding of police radio frequencies.
  • Excellent listening and communication skills, with the ability to remain calm in crisis situations.
  • Attention to detail, with the ability to multitask efficiently and work quickly.
  • Strong problem-solving and analytical skills, with the ability to remain alert for long shifts.
  • Ability to articulate instructions clearly in writing and speech.

Education and Experience:

  • High school diploma or equivalent required.
  • 1 year of dispatching experience preferred, with job-specific training required.
  • Must be at least 18 years of age and have a clean background.

About Reliance Medical Transport:

Reliance Medical Transport is a leading provider of emergency and non-emergency transportation services, seeking dedicated and skilled individuals to join our team.



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