Communications Coordinator
1 week ago
About the Role:
The Dispatcher will serve as a critical communication point for emergency and non-emergency situations, receiving and directing calls while ensuring timely and accurate information transmission.
Key Responsibilities:
- Receive and respond to emergency and non-emergency calls, prioritizing simultaneous scenarios as needed.
- Takes down caller location and personal information, dispatching available units to the correct location.
- Maintains accurate logs of all calls and dispatched units, entering call information and records into the database.
- Stay informed about the location and activity of units in the area, monitoring activity of vehicles and on-duty personnel during shifts.
- Arrive for duty properly groomed and in the required work attire, maintaining punctual and regular attendance.
- Complete all required company training and perform other duties as assigned.
Required Skills and Abilities:
- Knowledge of police codes and law enforcement terminology, as well as an understanding of police radio frequencies.
- Excellent listening and communication skills, with the ability to remain calm in crisis situations.
- Attention to detail, with the ability to multitask efficiently and work quickly.
- Strong problem-solving and analytical skills, with the ability to remain alert for long shifts.
- Ability to articulate instructions clearly in writing and speech.
Education and Experience:
- High school diploma or equivalent required.
- 1 year of dispatching experience preferred, with job-specific training required.
- Must be at least 18 years of age and have a clean background.
About Reliance Medical Transport:
Reliance Medical Transport is a leading provider of emergency and non-emergency transportation services, seeking dedicated and skilled individuals to join our team.
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