Service Operations Supervisor
2 weeks ago
At Finnegan Chrysler Jeep Dodge, we recognize that our employees are our most valuable resource. We prioritize treating all staff with respect and gratitude for their contributions to our organization. Our commitment extends beyond providing continuous training and comprehensive employee benefits; we also reward exceptional performance through bonus and commission structures. Furthermore, we are dedicated to making a positive impact in our community.
What We Provide:
- Paid Training
- Paid Time Off
- Medical and Dental Coverage
- 401K Retirement Plan
- Career Advancement Opportunities
- Closed on Sundays
- Performance-Based Bonus Program
Key Responsibilities:
- Supervise Service Advisors to ensure customers receive prompt, courteous, and effective service.
- Take responsibility for enhancing the customer experience by executing additional tasks that leave a positive impression.
- Recruit, hire, and retain skilled Service Advisors.
- Ensure the daily allocation of technicians' time is effectively utilized for servicing customers.
- Prepare daily reports for the Service Director.
- Support advisors in their roles by ensuring that equipment and technology are properly maintained.
Qualifications:
- Organized and approachable demeanor.
- Proven ability to lead and manage teams.
- Strong time management skills.
- Previous experience in a dealership service department is essential.
- Professional appearance and grooming.
- Clean driving record.
- Willingness to undergo a pre-employment background check and drug screening.
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