Customer Service Representative

4 weeks ago


Austin, Texas, United States ABC Home & Commercial Services Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our customers have a positive experience with our company.

Key Responsibilities
  • Answer incoming calls and respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues in a fair and efficient manner
  • Schedule service appointments and provide customers with accurate information about our services
  • Work collaboratively with other team members to meet and exceed customer expectations
  • Participate in ongoing training and development to improve customer service skills and knowledge
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
  • The opportunity to work with a diverse group of customers and colleagues
  • A fun and dynamic work environment
Requirements
  • Previous customer service experience is required
  • Excellent communication and interpersonal skills are essential
  • Ability to work in a fast-paced environment and meet deadlines
  • Ability to work collaboratively with other team members
  • High school diploma or equivalent is required

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application today.



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