PC Technician

2 weeks ago


Chattanooga, Tennessee, United States Syntricate Technologies Full time
Job Title: PC Technician

At Syntricate Technologies, we are seeking a highly skilled and experienced PC Technician to join our team. As a PC Technician, you will be responsible for providing technical support and maintenance services for our clients' computer systems.

Responsibilities:
  • Process customer requests and respond to inquiries in a timely manner.
  • Manage stockroom inventory and maintain re-order thresholds for IT products.
  • Provide reports regarding PC inventory, installation, and end-of-life activities.
  • Resolve order and inventory issues as they arise.
  • Configure, deliver, and install PCs, peripherals, and corporate standard software.
  • Oversee the building and maintenance of corporate computer images for laptops and desktops.
  • Organize and oversee the return of leased computer equipment, and prepare out-of-date equipment for donation or disposal.
  • Provide information for use in management decisions on the selection of desktop, laptop, and computer peripherals.
  • Maintain inventory of computers and components.
  • Serve as backup to PC support specialists, providing end-user support under their guidance and direction.
  • Contribute to the development, implementation, and maintenance of PC-related policies, procedures, and standards.
Requirements:
  • Associate's degree in a computer-sciences related field, or equivalent and demonstrable training and experience.
  • One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals.
  • Excellent interpersonal communication, customer service, problem-solving, and time-management skills.
Skills/Certifications:
  • Excellent interpersonal communication, customer service, problem-solving, and time-management skills.
  • Dedication to on-going technical education, both as a student and a teacher.
  • Able to perform heavy lifting.

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