Branch Manager Sr

2 weeks ago


Alexandria, Virginia, United States PNC Full time
Job Summary

PNC is seeking a highly skilled and experienced Branch Manager Sr to lead our Retail organization in Alexandria, VA. As a key member of our team, you will be responsible for driving branch performance, revenue growth, and customer loyalty.

Key Responsibilities
  • Branch Leadership: Manage priorities through planning and execution to drive all aspects of branch performance. Drive revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well-being.
  • Sales Management: Lead, plan, and execute a branded sales process to achieve sales targets and customer loyalty. Grow branch revenue through the acquisition and share-of-wallet growth of consumer and business households and by effectively leading eco-system partnerships.
  • Client Experience: Lead, coach, and ensure the delivery of a differentiated client experience. Coach team to confidently engage with customers in technology-enabled interactions, providing solutions and advice-oriented consultation that improves client financial well-being.
  • Employee Experience: Drive the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching, and development. Make talent development a priority for all branch team members.
  • Risk Management: Manage operational, human capital, reputational, and business risk. Exercise leadership, authority, and sound decision-making to mitigate sales practice risk. Ensure compliance with regulatory guidelines and adherence to established policies and procedures.
Requirements
  • Experience: Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
  • Competencies: Branch Banking Services, Delegation, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management.
What We Offer

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.


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