Airport Restaurant General Manager

2 weeks ago


Chicago, Illinois, United States Master ConcessionAir Full time
Job Title: Airport Restaurant General Manager

Job Summary:

We are seeking a highly skilled and experienced Airport Restaurant General Manager to lead our team at the Chicago O'Hare International Airport. As a General Manager, you will be responsible for the overall success of the restaurant, including managing day-to-day operations, supervising staff, and ensuring exceptional customer service.

Responsibilities:
  • Operations Management: Oversee all aspects of restaurant operations, including inventory management, staff scheduling, and customer service.
  • Staff Management: Recruit, train, and develop a high-performing team of staff members, ensuring they have the skills and knowledge to provide exceptional customer service.
  • Customer Service: Ensure that all customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
  • Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and controlling costs.
  • Marketing and Promotion: Develop and implement marketing and promotional strategies to increase sales and drive business growth.
Requirements:
  • Education: Associate degree or equivalent in Hospitality, Business, or Culinary Arts.
  • Experience: Minimum 3 years of management experience in the food service industry, preferably in a full-service restaurant.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Certifications: Health Department approved Food Handler Manager Certification.


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