Client Support Specialist
2 weeks ago
Salary: $17/hour
Join Our Expanding Team We are a vibrant group dedicated to providing exceptional service while enjoying our work environment.
Are you an enthusiastic individual with outstanding customer service and technical skills? Or perhaps you excel in analytical problem-solving? We have various positions available in our call center to accommodate both types of talents.
Our customer support team is looking for additional members to help onboard new clients, assist current customers, and manage various administrative tasks. As a client support specialist, you will have the opportunity to develop your skills and advance within our organization.
What We Offer:
- A role with excellent benefits
- High-quality training programs
- A friendly and knowledgeable team
- A warm and welcoming company culture
Check out our online reviews to learn more about our workplace.
Key Responsibilities:
- Efficiently schedule service appointments
- Collaborate with field technicians to ensure smooth service delivery
- Inform potential clients about our pest control solutions and facilitate service agreements
- Address customer inquiries with professionalism and courtesy
Qualifications:
- Successful completion of a background check and drug screening
- Ability to quickly adapt to new technologies
- Experience in customer service, sales, or retail is preferred
- Friendly phone demeanor and a positive attitude
Work Schedule:
- Full-time, 40+ hours per week
- Monday to Friday, with shifts from either 8 AM to 4:30 PM or 9 AM to 5:30 PM
- Occasional Sundays during peak seasons, with advance notice
- No Saturday shifts
Compensation:
- Starting at $17 per hour, with increases based on performance
Benefits Include:
- Paid training
- Paid holidays and vacation days (increases with tenure)
- Medical insurance with significant employer contribution
- 100% employer-covered dental and vision insurance
- 100% employer-covered short-term disability and life insurance
- 401k plan with employer matching up to 3%
- Generous job referral bonus program
Why Work With Us:
Brody Brothers Pest Control is a well-established family-owned business with a strong reputation for excellence. With numerous positive reviews and awards, we are committed to providing a fulfilling and enjoyable work experience.
We prioritize your growth and success, offering opportunities for advancement and comprehensive training. If you are passionate about customer service and seeking a rewarding career in pest management, we invite you to consider joining our team.
Brody Brothers Pest Control is an equal opportunity employer and maintains a drug-free workplace. We look forward to welcoming you to our office-based call center.
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